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Customer Relation & Call Center

Working Type
Full time
Location
Yangon Region
Number of Posts
1
Allowing position for
All
Date
23-05-2023

Prefer Candidate

Education Level : Diploma

Gender : Female

Prefer Experience

Experience Level : Associate

Experiences : 2 - 3 years

Salary Information

Salary Type : Monthly

Salary : 500000 -

Job Description

* Coordinate with Toyota Dealers and support to each Dealers CR staffs to understand the customers concerns.
* Customer screening and call center management.
* Monitor the customer complaints and make the cuontermeasure for better customer handling for future.
* Investigation the problems /complaints and support to dealers CR staff if need.
* Monitor and analyze Toyota Dealer's KPI related with customer relation.
* Conduct training to dealers CR staffs.
* Solve the serious customer complaint in accordance with customer law.
* Monitor the Customer Retention .
* Overall customer relationship management.

Job Requirement

* Any Bachelor Degree.
* Excellent interpersonal skills and communication skills in both English and Burmese.
* Excellent Business English skills and proficiency in computer literacy.
* Preferred age 22 to 30 .

HighLight

Working Time : 8:30 A.M to 5:00 P.M
Working Days : Monday to Friday
Holidays : Sat, Sun & Public days
Salary : 500,000 MMK (Experience on Nego)
Location : Myanmar Palaza.

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